Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At 70 Astand Street, we believe that online gaming should be an entertaining activity enjoyed responsibly. Gambling should never be viewed as a way to earn money or solve financial problems. It carries real risks and should only be engaged in by adults who can afford to lose what they stake.
We're committed to promoting responsible gaming practices and supporting players who may experience difficulties. Please read the information below and reach out for help if you need it.
Age Verification
Online gaming at Star Casino is available only to individuals aged 18 years or older (or the applicable legal age in your jurisdiction in Australia).
We take age verification seriously and reserve the right to request proof of age at any time. Providing false information about your age is a breach of our terms and conditions and may result in account closure and forfeiture of funds.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own or someone else's behaviour? If so, support is available.
- Chasing losses: Attempting to win back money you've lost by gambling more
- Hiding gambling activity: Keeping your gaming secret from family or friends
- Spending more than intended: Regularly gambling longer or with larger amounts than planned
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Financial problems: Borrowing money or using credit to fund gambling
- Mood changes: Becoming irritable or anxious when unable to gamble
- Failed attempts to stop: Repeatedly trying to reduce or quit without success
- Gambling to cope: Using gambling to escape stress, depression, or anxiety
- Risk-taking escalation: Needing to gamble with larger amounts to feel the same excitement
If you've recognised any of these signs, please seek help immediately. Support services are free, confidential, and available 24/7.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Limit the amount you're willing to lose during a gaming session
- Session Time Limits: Set reminders to take breaks and limit continuous play
- Reality Checks: Receive periodic pop-up notifications displaying your session duration and money spent
- Self-Exclusion: Temporarily or permanently restrict access to your account if you need to take a break
To access these tools, please visit your account settings or contact our customer support team. Using these features demonstrates a commitment to responsible gaming and is encouraged.
Support Organisations & Resources
If you or someone you know needs help with problem gambling, these organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
International Resources
- GamCare (UK) – Support and information on problem gambling
www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (US)
www.ncpgambling.org
Need Help?
If you're struggling with gambling or concerned about someone else, please don't hesitate to reach out. Seeking help is a sign of strength, and support is always available.
Contact Gambling Help Online today:
- Phone: 1800 858 858 (available 24/7, free call)
- Website: www.gamblinghelponline.org.au
You can also speak with a trained counsellor confidentially. Recovery is possible, and you don't have to face this alone.